Our Customer Service makes you feel good
#1 Computer Support Team - We Care
“Don’t you dare moving somewhere else” – said one of our clients who has been visiting our office since 2009. Back then we had a small office at the back of a Fancy Dress Shop on Stirling Hwy. And we promised not to.
Later down the track, when they decided to start a new and exciting business venture, they came to get advice about the website email set up or phone system to use. And today, despite COVID, they have grown to a business with 21 people in their team.
The Res-Q IT ethos is to deal with one client at a time, and every client for life.
Home users don’t have the time or resources to worry about their computers, yet corporate support is too expensive to be practical. Our Business and Residential support teams share the knowledge between each other, to provide most up to date and professional advice to home users.
When people come to see us to find the best way to store family photos, or how to use iTunes Family Sharing feature – we don’t turn them down – we jump into action.
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Over the years our office got bigger. We become certified partners of brands such as Lenovo, HP, Dell, and others. We got recognised as Microsoft Apple and Ubiquiti technology partners.The certifications and our experience help us to resolve IT related issues and Rescue more People from Computer Problems.
We value your feedback
We believe that our great customer service is what set us apart. To achieve that we collect your feedback and set measures to learn where we can improve and learn how to serve you better.
Now anyone can enjoy the same level of service and productivity as big corporations. The same skills we honed working for the big boys can help you work more quickly and effectively at home. We service each and every person with respect and patiece. We know how to resolve 98% Computer or Wi-Fi issues from our experience. As for the other 2% we find answers via our research and development. For those who don’t want a slapdash, budget approach to home working, Res-Q is first choice.
We’d love to hear from you!
The Team at Res-Q Computer Services is here to help you. Our clients believe we go above and beyond to solve computer problems. Don’t wait – contact us today!
Call Us: (08) 6555 6500
[emailprotected]
Address: 7/216 Stirling Hwy,
Claremont WA 6010, Australia
What we do:
You might be just an ordinary computer or Apple Mac owner who wants some help and advice, or perhaps you need help with smart home automation system.
- We make computers fast. And we make fast computers
- CyberSecurity for parents and kids, secure networks forBusiness And Home networks
- Wireless Network Set up
- Laptop screen repairs. Apple Mac or Windows.
- One-on-One consultations
- Virus Removal and Computer check if the computer was compromised.
- Res-Q Protection Kit– backup, DNS Protection, Anti-phishing, antivirus and maintenance package.
What Our Clients Say:
Send us the message
JAG Demolition has utilised the services of Nick and RESQ for a number of years and have found him to be extremely professional and knowledgeable. The service that he and his company offers is second to none and any issues we have encountered have been dealt with in a very timely manner.
Elaine BosenbergAdmin
Nick has built a great business at RESQ by delivering prompt professional service. Over time he has added a team of equally professional computer experts to continue what he started.
Brian BowleyCEO
Nick is a professional IT specialist who has strong skills sets across the key sector areas of hardware, software and management systems that are such an important part of effective business management systems & structure. He decided to share this expertise by establishing RES.Q over 6 yrs ago and in that time has established his company as a very reliable, honest and efficient operator.His "can do" attitude and exemplary customer service focus continues to set the standard in IT specialists I have dealt with over the last 7 yrs. In particular his ability to see the bigger picture in what solutions will deliver to the client the best bang for their buck, while being extremely patient to explain to those of us less conversant in his area of expertise, makes him a compelling champion to have on your side.I highly recommend Nick and RES.Q for any businesses or individuals who need reliable, efficient and customer focused IT support.
Rory AndersonManaging Director at Clean Sub Sea
I can honestly say that Nick from RESQ IT has saved the day more times than I would like to admit!Time is money and when computers/email/websites and all things technology go down it costs us a huge amount to be offline. It is hugely inconvenient and I am the first to admit that technology is not my strong point. Having a company such as RESQ IT is integral to my business. Nick provides us with fast, pro-active service that fixes the root of the problem immediately. One of my favourite things about RESQ IT is that they will put measures in place to make sure the same problem doesn't happen again.I highly recommend RESQ IT for any business that needs a high standard of IT support.
Caris Byrne Licensed Conveyancer at Katie Byrne Settlements
I recommend Nikolay and RESQ-IT as a very professional and personal service. They always respond to all inquiries incredibly fast and handle them promptly. We had an urgent job to set up a new phone system in our office. Nick managed to coordinate all the work between electricians and contractors as well as his engineers to get job done within a very limited time frame. There were some delays with the suppliers from over east. But overall our team is very impressed!
Evgeny VasilyevCEO at Genuine Legal I CEO at Visa Appeals
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The future is here,
let us help you lead the way
Get a free consultation
If you have any questions — please contact us
(08) 6555 6500
[emailprotected]
